description Introduction

This privacy policy describes how Church Musician ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform.

info Information We Collect

We collect the following types of information:

Personal Information

• Account Information: Name, email address, phone number, and password
• Profile Information: Musical skills, instruments played, voice part, experience level, location, and availability preferences
• Church Information: Church affiliation, denomination, role, and organization details
• Professional Credentials: Musical education, certifications, and work history

Billing and Payment Information

• Subscription Data: Plan type, billing cycle, subscription status, and billing history
• Payment Method: Credit card type, last four digits, and expiration date (full card details are stored securely by Stripe, not on our servers)
• Billing Address: Address associated with your payment method
• Transaction History: Payment dates, amounts, refunds, and invoice records
• Job Payment Tracking: Invoice and payment status for substitute musician jobs

Usage and Technical Data

• Platform Activity: Job postings, applications, messages, reviews, and scheduling data
• Device Information: Browser type, operating system, device identifiers, and IP address
• Log Data: Access times, pages viewed, and referring URLs
• Location Data: General geographic location based on IP address (we do not collect precise GPS location)

Content You Provide

• Music Files: Sheet music, audio recordings, and practice materials you upload
• Communications: Messages sent through our platform, including chat and announcements
• Reviews and Ratings: Feedback you provide about other users

how_to_reg How We Use Your Information

We use your information for the following purposes:

Service Delivery

• Provide, maintain, and improve our platform
• Connect music directors with substitute musicians
• Process job applications and manage scheduling
• Facilitate communication between users
• Manage choir memberships and music libraries

Billing and Payments

• Process subscription payments and renewals
• Handle refunds and billing inquiries
• Generate and track invoices for substitute work
• Prevent payment fraud and unauthorized transactions
• Send billing notifications, receipts, and reminders

Email Communications

By creating an account, you consent to receive the following types of emails:

• Account Emails: Email verification, password resets, and security notifications (required for account functionality)
• Transactional Emails: Job application updates, job assignments, schedule changes, invoice receipts, and payment confirmations
• Service Announcements: Important platform updates, policy changes, and maintenance notices
• Marketing Emails: Promotional offers and newsletters (optional - you can unsubscribe at any time via the link in each email or through your account settings)

Note: You cannot opt out of transactional or account-related emails while maintaining an active account, as these are essential for service delivery.

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Ensure platform security and prevent abuse
• Comply with legal obligations

share Information Sharing

We share your information only in the following circumstances:

With Other Platform Users

• Your profile information is visible to churches and musicians to facilitate job matching
• Your ratings and reviews are visible to other users
• Choir members can see other members' information within their choir

Third-Party Service Providers

• Stripe (Payment Processing): We use Stripe to process all subscription payments and store payment method details. Stripe is PCI-DSS compliant and maintains its own Privacy Policy. We do not have access to your full credit card number.
• Postmark (Email Delivery): We use Postmark to deliver transactional emails including account verification, password resets, job notifications, and billing receipts. Postmark processes your email address solely to deliver these messages on our behalf. See Postmark's Privacy Policy.
• Cloud Hosting: Our platform is hosted on secure cloud infrastructure that stores your data
• Analytics: We use analytics tools to understand platform usage and improve our services

Legal and Safety Requirements

• When required by law, subpoena, or legal process
• To protect our rights, property, or safety
• To investigate potential violations of our Terms of Service
• To prevent fraud or other illegal activities

Business Transfers

If Church Musician is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

security Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

settings Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your information
• Request deletion of your account and data
• Opt-out of marketing communications by clicking "unsubscribe" in any marketing email or updating your preferences in account settings
• Export your data

cookie Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform:

Types of Cookies We Use

• Essential Cookies: Required for the platform to function, including authentication and session management
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our platform to improve our services
• Security Cookies: Help detect and prevent security threats

Managing Cookies

You can control cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using certain features of our platform.

schedule Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active Account Data: Retained while your account is active
• Deleted Account Data: Most data is deleted within 30 days of account deletion, except as required by law
• Billing Records: Retained for 7 years for tax and legal compliance
• Job History: Job records and reviews may be retained for historical purposes even after account deletion
• Log Data: Server logs are typically retained for 90 days
• Backup Data: May persist in encrypted backups for up to 6 months

child_care Children's Privacy

Church Musician is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@churchmusician.net. If we discover that we have collected personal information from a child under 18, we will delete that information promptly.

flag California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You can opt-out of the sale of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@churchmusician.net or through your account settings. We will respond to verifiable requests within 45 days.

public International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we implement appropriate safeguards to protect your information, including standard contractual clauses and ensuring our service providers maintain adequate security measures.

update Policy Updates

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our platform or sending you an email.

admin_panel_settings Data Protection Officer

In accordance with GDPR requirements, we have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and ensuring compliance with data protection laws.